Case Studies

Brilliance promised, Brilliance delivered.
In 2003, the leading multinational telecom service provider in Mumbai, approached us with their requirement for customer service personnel. That was our initial association with this company. As we gained our client’s trust and confidence through excellence in service, our mutual association evolved to the next level. We soon started temporary staffing for our client for its various customer service outlets as well as for the corporate office.

Over a period of almost a decade, this company changed its management two times, yet their faith and confidence in our service remained unchanged. Today, we cater to their temporary staffing requirements across all outlets in Mumbai as well as their corporate office and branch offices. We have about 1000 staff working for our esteemed client on our payroll for customer service as well as for other support functions.

We earned our client’s appreciation and faith consistently over the years by building up a dedicated team focusing on every aspect of our client’s requirement; assuring no compromise on quality of our service. Our committed team efforts ensured that:

  • Recruitment needs were closed on time
  • Grievances were resolved with timely effect
  • Salaries/ Incentives were disbursed without any delays

We also ensured easy access to all employees to approach us with any issue.

We are proud to exemplify our association with our client as a model, and hope to exceed their expectations consistently in the future.

Success spoken by many, achieved by us...
HHHR has been handling stringent and versatile talent requirements of the Largest Private Bank in India since 2004 and we are proud to be the leading consultant today working on all their requirements on a Pan-India basis.

We had started our association with this premier bank by handling specific retail banking requirements for Mumbai. Within a short span of six months, we had exceeded their expectations in terms of quality and delivery, and were entrusted with more complex and challenging positions to close. Having won the staunch confidence and faith of our esteemed client, today we handle both their retail and wholesale banking requirements as well as IT and other niche requirements across all verticals. We have been consistently assessed both in quantity and quality of hiring by our Client.

Over the course of time, we have evolved and streamlined our processes and synchronized our practices to cater to their continuous hiring needs within the tight deadlines while giving top priority to quality and follow-ups. We have today a special team setup to exclusively work on the specific requirements of our client. As a measure of goodwill, we cater to all their varied requirements and are equally committed to their junior as well as middle and very senior positions. Due to our unflinching dedication, we are honored to be entrusted with new requirements from our client bank on a priority basis, ahead of other vendors.

Our symbiotic association with this client has been a continuous source of inspiration and motivation for us. We look forward to a long and fruitful alliance with them, and to replicate this kind of connection with all our clients.